Regardless of the type of service we provide from sniffer dogs to security guarding, our commitment to Quality Assurance is the cornerstone of our progress towards the creation of a Total Quality environment which is open to objective measurement. The decision to proceed in this way has brought about a positive approach to our management control systems and the development of additional measures to ensure that all policies are quality related and customer orientated.
An approved, documented quality system is only part of the process. Education, training, guidance and motivation of people working within the system are important elements, which addressed positively, will generate a quality service.
To our customers and those we hope will use our services, we say to you that, in an industry which is essentially unregulated, you are entitled to be independently assured that the company responsible for safeguarding your property and business assets can demonstrate the ability, expertise and management control needed to carry out such important tasks. RFA is such a company.
We have a documented, structured Quality Assurance System designed specifically to meet the requirements of our customers and which conforms to the requirements of BS EN ISO 9001:2015
The Quality Management System operating within RFA Security Services aims to provide its clients with a quality of service that conforms to contractual requirements. Satisfying our clients needs is on a par with the safety and wellbeing of our employees.
Tony brings a wealth of experience as the founding partner of RFA Security Services. His former Military and Civilian Police careers as an RAF Police Dog Handler and Fire Arms Officer with Camebridgshire Constabulary underpins the operational expertise within RFA. Commercially Tony was also the national distribution security manager for Dixons.
Search Team Manager
Peter has been with RFA Security since its inception learning his trade as a security dog handler, progressing to an Explosives Search Handler. With extensive frontline experience Peter now passes on his expertise as Search Team Manager. He is a licensed trainer providing initial and continuation training for existing and new handlers.
Founding partner and Finance Director, Anne places great emphasis ensuring sustainable security and sniffer dog services are provided to exceed our clients expectation and budegtry constraints. With sound business accumen and understanding of each clients business RFA forms close partneships with every customer ensure superior service delivery and within budget.